We have tried to make our policies as straight forward as possible and if any doubt exist please contact us for clarification.

Page Book Marks
Terms & Conditions
Privacy
Your Shipping Location

Terms & Conditions

By creating an account and or placing an order with us you agree to all of the following terms and conditions;

• With all product and services, prices are subject to change at any time without prior notification.

• All sales are final no refunds will be provided due to changing your mind or for any other reason other than a manufacturing defect that renders the item unrepairable and if we are unable to replace the item, or a valid reason expressly covered by consumer law, see our warranty page for full details (login first).

• Please choose your items carefully because in most circumstances exchanges are not possible this is especially the case with procedural items and sterile stock which cannot be exchanged due to health risks.

• Reasonable effort has been taken to describe products accurately but we do not accept liability for minor errors or omissions other than rectifying the description of the item.

• We do not warrant that any product is appropriate for your particular needs and in all instances a customer must rely upon their own discretion as to the appropriateness of any particular product for their needs.

• The purchaser warrants that they possess appropriate formal qualifications for the use of any product that they may purchase.

• No liability is accepted for adverse outcomes, incidental or consequential losses as a result of the use of any product other than a valid reason expressly covered by consumer law. In all instances the purchaser must ensure that they are following the manufacturers instructions as well as all applicable acts, regulations and standards as well as reasonable safe use of the products.

• Occasionally items may be substituted for the item described in the listing in instances where we have changed suppliers and or the item described in the listing is unavailable and the substituted item is of a similar quality & design or is of negligible difference to the listing description.

• Products are shipped subject to confirmation that payment has been received, in the event of a payment rejection or chargeback we shall retain a lien over the products and the customer must either return the full order to us upon our demand and at their expense, or provide us with full payment inclusive of any costs incurred, the choice of resolution is solely at our discretion.

• Customers are not permitted to allow their account to fall into overdue, any account that has payments outstanding for more than 7 days shall be considered overdue and will be subject to interest charges at the rate of 1.5% of the outstanding amount per month or part thereof. Overdue accounts may also be suspended or closed at any time at our sole discretion and without prior notification. Unfortunately our margins are too low to offer payment in arrears or to carry overdue accounts.

• The purchaser shall be responsible for all shipping costs inclusive of any shipping costs for warranty and or repairs, it is advisable to ensure that any items returned by you for warranty or repairs are sent via registered mail with insurance to protect you from the cost of loss or damage to your items.

• All customers are expected to abide by a reasonable standard of conduct as defined by us, we have a zero tolerance policy towards certain types of behaviour this includes but is not limited to; abusive or argumentative communications, making false claims, providing false information in account profiles, chargeback's and payment defaults, interference with our normal site operation, plagiarism of our site content or publications, beaches of our copyright or the copyright of our trading partners & suppliers, discrediting our products and services, or unethical behaviour. Accounts may be suspended or cancelled without prior notice for any breaches of these reasonable standards of conduct.

• None of the products & services offered on this site are intended to diagnose, treat, cure or remedy any form of medical condition or ailment. All forms of cosmetic tattooing and associated supplies offered are cosmetic and or camouflage treatments; where used the term ParaMedical is meant as a secondary 'cosmetic' option after medical options have been explored and considered by the affected person. All of the supplies and equipment that are offered via this site should be considered solely as cosmetic and not as therapeutic in nature.

• All accounts must be in a single name third party accounts are not permitted, as part of our anti-fraud measures if the account holders name is different to the payment maker/card holder you may be asked to supply proof of identification.

• The purchaser agrees that in the event of any dispute or for any other reason the laws of Victoria Australia shall apply and the courts of Victoria Australia shall have jurisdiction in any and all circumstances.

• It is a warranty condition with all our products that the purchaser must only use original parts, accessories and consumables as per the brand of the product purchased from us, for example only original Amiea branded accessories should be used with an Amiea device; use of non Amiea supplies such as non original needle chambers may damage the device and void your warranty.

• If any provision of these terms & conditions or the application thereof to any person or circumstances is held legally invalid, such invalidity shall not affect other provisions or applications of these terms & conditions which can be given effect without the invalid provision or application, and to this end the provisions of these terms & conditions are severable. In lieu any invalid section of these terms there shall be substituted a provision as determined by us of similar content and intent as may be legal, valid and enforceable.

• In all instances we shall comply with all applicable consumer legislation and regulations, where there is any doubt customers should seek independent advice regarding their rights and discuss with us any concerns that they may have regarding our policies.

Our Terms Conditions and Polices may be changed by us at any time and will become effective immediately upon publication here.

 

Privacy

Your privacy is important to us and the following points outline our policies;
 

• We only collect and store information that is required to provide services to customers and ensure the efficient operation of our site.
• We will not provide the personal information supplied by yourself to any third party other than is reasonably required to provide services to you or if legally requested by authorised Australian Authorities.
• Credit card transactions are securely processed by PayPal we do not have access to your credit card information at any stage.
• A cookie may be provided to your web browsers while accessing our server this is provided to authenticate your account and enhance your experience while visiting our site.
• By supplying your personal information to us such as email, telephone and address you are agreeing that we may use that information to contact you regarding your orders and requests and for the purpose of marketing our products and services to you. You may request not to have any further communications from us simply by sending us an Unsubscribe Request in the subject line via our contact form.
• You may close your account with us at any time simply by emailing us an Account Close Request in the subject line via our contact form.
• We are happy to discuss your privacy concerns at any time by using our contact form.

Your Shipping Location

You will note that at the top right of each page is a Your Location selection option please ensure that you select the correct location for your account before adding products to your cart, the choices are;

Australia (default) - If your order is intended to be shipped within Australia.

International - If your order is intended to be shipped outside Australia to an International destination.

International (Our Students) - If your order is intended to be shipped outside Australia to an International destination & you have enrolled in one of our CT-AIVEP courses & or you have confirmed with me that I am able to ship Amiea products to your country.

Regrettably due to contractual arrangements we are unable to ship Amiea products to the following countries Austria, Baltic states, Canada, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Israel, Italy, Japan, Korea, New Zealand, Norway, Romania, Russia, South Africa, Spain, Sweden, Turkey, United Kingdom, USA.

For further information please read our Shipping, Warranty & Returns, Taxation page which is only viewable to registered account holders once they log in.